A day in the life of an Engagement Worker

Chelsea O'Mahoney talks about her work motivating service users.  This is my first job. I studied beauty therapy in college for two years and after that volunteered with the charity User Voice. I really enjoy what I do. I get texts from people I’ve seen, thanking me for my motivation and dedication. It puts a smile on my face when I get feedback like this and makes me certain that this is the work I want to be doing. I started my job in April last year and am one of 15 engagement workers ...

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Peer-led housing: the SHE project

The inception of SHE (Support & Housing East Lancashire) began in August 2013 when I tried to access housing following a suspended sentence. As a single 44-year old woman, I did not fit the priority need for emergency accommodation or indeed any accommodation. My mother took me in and from her sofa I began to research the housing problem in East Lancashire. I studied those coming from prison and the lack of affordable housing available to them. This sent my research further into the benefit ...

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